ASBAR STORE - Frequently Asked Questions (FAQ)

1. About ASBAR STORE

Q: What is ASBAR STORE?

A: ASBAR STORE is an online store specializing in genuine digital products and software solutions. We offer a variety of premium software licenses, ensuring fast digital delivery and dependable customer support.

Q: How does ASBAR STORE work?

A: Simply browse through our website, choose the product you want, make a purchase, and receive your license key or product details instantly via email. Follow the provided activation instructions to start using your software.

Q: Are your product keys genuine?

A: Absolutely! We guarantee that all our license keys are 100% genuine and legally sourced from authorized distributors.

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2. Ordering & Delivery

Q: How do I place an order?

A: Placing an order with ASBAR STORE is simple:

1. Choose the product you need and add it to your cart.
2. Proceed to checkout and complete the payment.
3. Get your product key delivered to your email instantly.

Q: How long does it take to receive my product key?

A: Typically, product keys are delivered instantly via email. However, in rare cases, it may take up to 24 hours due to security checks or other technical issues.

Q: I haven’t received my key. What should I do?

A: If you haven't received your key:

• Check your spam/junk folder.
• If you still can't find it, reach out to us via WhatsApp (+966570805709) or email (asbar.st@gmail.com) for support.

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3. Payments & Refunds

Q: What payment methods do you accept?

A: We accept a variety of payment methods:

• Credit/Debit Cards – Visa, MasterCard, American Express (Amex)
• Cryptocurrency – USDT and other supported crypto options

Q: Do you offer refunds?

A: Yes, we offer refunds under certain conditions:

✅ Full Refund within 30 days if:

• The product has not been downloaded or activated.
• The product is not functioning as described or is completely unusable.
• Our support team is unable to resolve the issue promptly.

🚫 Non-Refundable Items:

• Activated license keys.
• Memberships (Non-refundable under any circumstances).

Q: How do I request a refund?

A: To request a refund, simply contact us at:

📧 Email: asbar.st@gmail.com
📞 WhatsApp/Call: +966570805709

Our support team will first try to resolve your issue before processing a refund.

Q: How long does it take to receive my refund?

A: Refunds are processed immediately once approved, but it may take up to 20 days to reflect in your bank or card, depending on your financial institution.

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4. Software Activation & Usage

Q: How do I activate my software?

A: You will find detailed activation instructions in your order confirmation email. If you need further assistance, our support team is available 24/7.

Q: Can I use the key on multiple devices?

A: This depends on the product. Some licenses allow multiple activations, while others are limited to a single device. Be sure to check the product details before purchasing.

Q: What happens if I reinstall my OS? Can I reuse the key?

A: Some keys can be reused, while others are one-time activation only. Please refer to the product details or contact support for clarification.

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5. Support & Contact Information

Q: How can I contact customer support?

A: You can reach us via:

📧 Email: asbar.st@gmail.com
📞 WhatsApp/Call: +966570805709

Q: What are your support hours?

A: Our support team is available 24/7 via Email, WhatsApp, and Live Chat.

Q: Do you offer bulk discounts?

A: Yes! For bulk purchases, please contact us directly to discuss special pricing and discounts.